The four calculations
X% of Y: multiply Y by X and divide by 100 (15% of 80 = 12). X is what percent of Y: divide X by Y and multiply by 100 (12 of 80 = 15%). Percentage change: (new − old) ÷ old × 100. Increase or decrease: multiply by (1 ± X ÷ 100).
A common mistake
A 20% increase followed by a 20% decrease doesn't bring you back to the start: 100 → 120 → 96. Each percentage is taken from a different starting number.